Customer Service

Shipping & Delivery

We take special care to safely package your items for the shipping trip. Should you open your package and any items are broken or missing, please contact us via e-mail for any claims. We ship through UPS, FedEx and other Common Carriers. For expedited shipping and for special handling, please email us


We stand behind our products.  If you have any questions or concerns about the Stemulation Skin Care products or if you are unhappy with the performance of the products, you can contact our customer service 888-937-1110 for return directions and request a full or partial refund for your purchase.  It is critically important to us that our customers have an exceptional product experience becoming a long term customer.  We are passionate about the quality and efficacy of our products. 

Privacy & Security

At Stemulation, we know your privacy is important. The following information outlines the types of information we collect when our services are used. We take all reasonable steps to ensure that this information remains private.

Stemulation collects personal information when you use its Web site. We may combine personal information collected from you with information from other sources to provide a better user experience, including customizing content. Stemulation uses cookies and other technologies to enhance your online experience and to learn how we can improve the quality of our services. Stemulation’s servers automatically record information when you visit its Web site or Web services, including the URL, IP address, browser type and language, and the date and time of your request.

We may use personal information to provide the services you've requested, including services that display customized content. We may also use personal information for auditing, research and analysis in order to improve our technologies and services. When we use third parties to assist us in processing your personal information, we require that they comply with our Privacy Policy and other appropriate confidentiality and security measures. We may share information with third parties in limited circumstances, when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services. Stemulation processes personal information on our servers in the United States of America. In general, Stemulation does not share or disclose personal information with third parties and makes every reasonable effort to keep your information private except as noted above.

In preparation of this site, every effort has been made to offer the most current, correct and clearly expressed information possible. However, no guarantee is given concerning the accuracy, timeliness or exhaustiveness of the information made available on this site. Therefore, the information contained on this site is intended only to provide a general indication of our services. For definitive information of our services, please contact Stemulation directly. Stemulation reserves the right to modify its site's content at any time and without notice. Stemulation cannot be held liable for the consequences of such modifications. Similarly, Stemulation reserves the right to interrupt or suspend all or some of the site's functions at any time and without notice. Stemulation cannot be held liable for any damage or virus that could damage or render unusable your computer equipment following the visit to our site. The information and software at this site are protected by copyright. You may only use the information, text or graphics contained on this site for your personal use and may not reproduce it, in whole or in part, for any other purpose. In order to facilitate access to other sites that could furnish additional information, Stemulation has inserted a number of links on its site. However, Stemulation cannot be held liable for a third party site that you access via our site. Stemulation does not have any way of controlling the content of these third party sites. Regardless of the circumstances, Stemulation cannot be held liable for the unavailability of the sites, the content, or for the advertising or other information available on third party sites.